Privacy Policy

How we collect, use, and protect your information

Last updated: January 15, 2025

Introduction

SJW Software LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter
  • Request information about our products
  • Apply for employment opportunities

This information may include:

  • Name and contact information
  • Company or organization name
  • Message content and inquiries
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you requested information about our products and services
  • Improve our website and user experience
  • Send newsletters and updates (with your consent)
  • Comply with legal obligations
  • Protect against fraud and abuse

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: info@sjw.software
  • Website: sjw.software
  • Contact Form: Contact Us
Note: This privacy policy applies to our website and general business operations. For specific privacy information related to our products (ProjToolbox, P3M Engine), please refer to their respective privacy policies.